Discover our Research Network

John Carroll

John Carroll is the Gordon Kaufman Professor of Management, a Professor of Organization Studies and Engineering Systems, and the Co-Director of the Lean Advancement Initiative at the MIT Sloan School of Management, Cambridge, Mass. His recent work focuses on industries that manage significant hazards, such as nuclear power, petrochemicals, and healthcare. He has examined the relationships among leadership, management philosophies, teamwork, mental models, safety culture, and human performance improvement.

Amy C. Edmondson

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises contributing to the betterment of society. She has been recognized by the bi-annual Thinkers50 global ranking of management thinkers since 2011, and was honored with the Talent Award in 2017 and the Breakthrough Idea Award in 2019.

Michael Frese

Michael Frese is professor at National University of Singapore and Leuphana University in Germany. His research spans a wide range of basic and applied topics within organizational behavior and work psychology. His field studies on errors, error management and error management culture have received wide attention. In addition he is studying training – most importantly the concept of error management training – leadership training, and training to improve entrepreneurial success and personal initiative.

Zhike Lei

Zhike Lei is an Associate Professor of Applied Behavior Science at Pepperdine University's Graziadio Business School, where she is also the Director of the Center for Applied Research. Zhike is an organizational scholar on the topics of error management, team adaptation, psychological safety, and crisis management. She has published her scholarly work in leading academic journals and won numerous Best Paper Awards and prestigious grants in the United States and in the European Union. Zhike has served on the editorial boards of the Academy of Management Review and Academy of Management Discoveries. She has also taught executive programs across the globe and consulted various multinational organizations.

Jan U. Hagen

Jan U. Hagen is an associate professor at ESMT (European School of Management and Technology) in Berlin. Prof Hagen’s research and teaching focus is on leadership. He is particularly interested in understanding how teams and organizations deal with errors. Apart from journal articles he published the book Confronting Mistakes – Lessons from the Aviation Industry when Dealing with Error (Palgrave Macmillan) in 2013. His research has received media coverage in such outlets as the BBC, The Economist, Financial Times, Frankfurter Allgemeine Zeitung, The Guardian, Forbes, Handelsblatt, Harvard Business Manager, Irish Times, Manager Magazin, Spiegel Online, and Sunday Times.

David A. Hofmann

David A. Hofmann is Hugh L. McColl, Jr. Distinguished Professor of Leadership and Organizational Behavior and Senior Associate Dean for Academic Affairs at the Kenan-Flagler Business School of the University of North Carolina. His research focuses on the impact of leadership and organizational culture on safety and errors in organizations that operate in high-risk environments. He has edited two scholarly books on these topics, including Errors in Organizations with Michael Frese.

Peter F. Martelli

Peter F. Martelli is an Associate Professor of Healthcare Administration in the Sawyer Business School at Suffolk University. His research focuses on organizational errors and the changes required to promote system safety and reliability. He holds a PhD in Health Services and Policy Analysis from the University of California at Berkeley and a Master of Science in Public Health from Thomas Jefferson University, and was also a Postdoctoral Fellow at the U.S. Veterans Administration Center for Organization, Leadership, and Management Research (COLMR) and an Exchange Scholar in the Interfaculty Initiative in Health Policy at Harvard University. He serves as Co-Director of the Center for Catastrophic Risk Management at UC-Berkeley, where he has worked internationally at the cutting-edge of theory in high-reliability management, organizational resilience, and strategic error management.

Rangaraj Ramanujam

Rangaraj Ramanujam is Richard M. and Betty Ruth Miller Professor of Management at the Owen Graduate school of Management of Vanderbilt University, Nashville, Tennessee. He is a leading researcher and consultant on the organizational causes and consequences of operational failures in high-risk work settings. He serves on the editorial board of the Stanford University Press series on High Reliability and Crisis Management. He has also served on the editorial board of the Journal of Organizational Behavior