Why manage errors in organizations?

Failures in organizations are on the rise as technology, globalization and societal changes make the world a more volatile, uncertain, complex and ambiguous place – whatever the precautions.

Most failures can be traced to error, human and organizational. Yet current approaches to errors are inadequate. As they focus on error prevention and learning from errors, they neglect a key step: managing errors as they occur.

Managing errors as they occur becomes a critical role for executives because it is their duty to deliver the value promised by strategy. Our initial research at Solvay Brussels School of Economics & Management (BS-EM) supported by the Baillet Latour Fund has provided critical insights on how executives individually can manage errors.

How we want to change the world

We want to dramatically reduce the terrible consequences attached to errors in organizations — loss of human lives, damaged well-being, financial and reputational value destruction.

We want to provide organizations the knowledge to succeed in their strategies by effectively managing organizational errors. We want to provide executives with academically-backed resources for being personally able to intercept failure by means of strategic error management, and for inspiring their organizations to embrace culture in which errors are recognized as a fact of life – and dealt with accordingly.

We want to provide this knowledge not only to business organizations, but also the governments, public agencies and organizations, and NGOs.

Do you share our vision? Please let us know.