Mark & Spencer Strategy Zigzags – Student Presentation

How come a venerable and respected British retailer opened a flagship store in Brussels only to close it down in less than two years? This was the starting point for analyzing the management of organizational errors at Marks & Spencer, one of the final projects of the Masters Students’ presentations at the end of the … Continue reading Mark & Spencer Strategy Zigzags – Student Presentation

French Trains too Wide for Stations – Student Presentation

At first glance, it's an engineering error. French public railways operator ordered new trains, only to discover that they were too wide for the platforms in many stations. But, as analyzed by a group of Masters Students’ of the Error Management class at Solvay Brussels School of Economics & Management, the errors were by and large … Continue reading French Trains too Wide for Stations – Student Presentation

The Never-Ending Berlin Airport Project – Students Presentation

In the context of the Error Management class, this group of students analyzed the case of the future Berlin airport. Due to multiple organizational errors poorly managed, the construction is way over budget and off schedule. Planned for opening in 2011, it is still under works! Planes should land there only in 2020. BER, Work … Continue reading The Never-Ending Berlin Airport Project – Students Presentation

The Sinking of the Costa Concordia – Student Presentation

It has been one of the most spectacular accidents at sea: in January 2012, the cruiser Costa Concordia ran aground and sank in Italy. More than 30 people lost their lives.  The captain became notorious for his overconfidence cowardice. But one group of the  Error Management class at Solvay Brussels School of Economics & Management … Continue reading The Sinking of the Costa Concordia – Student Presentation

Sex Scandal at Oxfam – Student Presentation

Masters Students in the Error Management class at Solvay Brussels School of Economics & Management are to research and present cases of organizational errors. During the first quarter 2018, the famous NGO Oxfam UK lost face due to allegations of covering up sexual misconduct by some employees in hard-hit countries. One student group examined how the organizational … Continue reading Sex Scandal at Oxfam – Student Presentation

Nestlé Baby Milk Controversy – Student Presentation

How has Nestlé become of the most controversial companies in the world? Masters Students in the  Error Management class at Solvay Brussels School of Economics & Management analyzed the question in part through the executive error management framework. In particular, they demonstrated how an error poorly managed can lead to inertia destructive to the organization. … Continue reading Nestlé Baby Milk Controversy – Student Presentation

The Monkey Hoodie Scandal at H&M – Student Presentation

Social media give a wholly different dimension to advertising mishaps. H&M, the fast-fashion brand, experienced it the hard way when it published images of a black boy with a hoodie mentioning a monkey. Accusations of racism flooded Facebook and Twitter. As part of the Masters Students’ presentations at the end of the  Error Management class … Continue reading The Monkey Hoodie Scandal at H&M – Student Presentation

UBS’ Rogue Trader – Student Presentation

Rogue trading scandals are often viewed as utter violations from malevolent individuals. A more detailed analysis, however, reveals that such incidents rarely happen without there being errors in organizations. Then the final outcome often depends on how they are managed, as can be seen in this students' project in the latest Error Management class on … Continue reading UBS’ Rogue Trader – Student Presentation

False Missile Alert in Hawaii – Student Presentation

Early in 2018, while relations between the US and North Korea were at their lowest point, inhabitants of the state of Hawaii received a dreadful SMS alert: INCOMING MISSILE! Fortunately it was a false alert. A group of Masters Students in the  Error Management class at Solvay Brussels School of Economics & Management group focused … Continue reading False Missile Alert in Hawaii – Student Presentation