The next Error Management conference will take place on November 12, 2018 at ESMT, the European School of Management and Technology in Berlin. The ambition of the conference is to “Put Error Management on the Executive Agenda”. Organized by Jan Hagen, a renowned colleague from ESMT, in collaboration with the Baillet Latour chair on Error … Continue reading Save the date: the 4th Error Management Conference
It was November 12 in Berlin: the best experts from companies, the military, and academia shared their latest insights on Error Management. Discussions focused on how to put error management on the executive agenda, as organizational errors are more and more a concern to CEOs and board chairs. The event was organized by Jan Hagen, … Continue reading The video of the 4th Error Management Conference
On November 12, the 4th Error Management Conference welcomed dozens of attendees at European School of Management and Technology in Berlin, organized by ESMT jointly with the Baillet Latour chair on Error Managment at Solvay Brussels School of Economics & management. Jan Hagen, professor at ESMT, and Paul Verdin, professor at SBS-EM and director of … Continue reading The Error Management Conference in Pictures
A new teaching tool is coming: the Wells Fargo Case. We reconstituted all the details of this 10-year long story of over-selling. This affair cost Wells Fargo its place of most-valued bank in the US, on top of hundreds of million dollars fine and the forced departure of several executives. The teaching note exposes how … Continue reading Releasing a new teaching case!
La recherche "Error Management" a été présentée en français par Dr. Vincent Giolito lors d'une conférence au cours du séminaire de rentrée Melcion Chassagne et Cie, fin août 2018 dans l'auditorium de BPIfrance, la banque publique d'investissement, à Paris.
The elective course 'Managing Errors in Organizations' at Solvay Brussels School of Economics & Management is probably unique in the world of business schools. We started it in 2016-17 with 40 students. On the second year, 2017-18, more than 110 enrolled. One of the features of this course is that final grading is based on … Continue reading The Error Management Course in a Nutshell
As part of the Masters Students' presentations at the end of the Error Management class at Solvay Brussels School of Economics & Management, one project team researched no further than in our own university: in May 2017, media around the world talked about the sexist e-mail scandal at ULB. How could this happen? How did … Continue reading Sexist e-mail Scandal at ULB – Student Presentation
Masters Students in the Error Management class at Solvay Brussels School of Economics & Management are to research and present cases of organizational errors. This presentation hints at an intriguing question: can organizational errors occur even if no-one makes errors? United Airlines, Flight 3411 - Student Presentation from Vincent Giolito on Vimeo.
Masters Students in the Error Management class at Solvay Brussels School of Economics & Management are to research and present cases of organizational errors and Executive Error Management. One group focused on the fate of national carrier Brussels Airlines, The take over of Brussels Airlines - student presentation from Vincent Giolito on Vimeo.
In 2016, the CEO of famous apparel brand Abercrombie & Fitch was quoted as saying he didn't like fat customers. A mistake? For sure. As part of the final assignment of the elective class on Managing Errors in Organizations at Solvay Brussels School of Economics & Management, a group of students analyzed the case in … Continue reading Abercrombie & Fitch’s CEO Gaffe – Student Presentation