The next Error Management conference will take place on November 12, 2018 at ESMT, the European School of Management and Technology in Berlin. The ambition of the conference is to “Put Error Management on the Executive Agenda”. Organized by Jan Hagen, a renowned colleague from ESMT, in collaboration with the Baillet Latour chair on Error … Continue reading Save the date: the 4th Error Management Conference
The elective course 'Managing Errors in Organizations' at Solvay Brussels School of Economics & Management is probably unique in the world of business schools. We started it in 2016-17 with 40 students. On the second year, 2017-18, more than 110 enrolled. One of the features of this course is that final grading is based on … Continue reading The Error Management Course in a Nutshell
As part of the Masters Students' presentations at the end of the Error Management class at Solvay Brussels School of Economics & Management, one project team researched no further than in our own university: in May 2017, media around the world talked about the sexist e-mail scandal at ULB. How could this happen? How did … Continue reading Sexist e-mail Scandal at ULB – Student Presentation
Masters Students in the Error Management class at Solvay Brussels School of Economics & Management are to research and present cases of organizational errors. This presentation hints at an intriguing question: can organizational errors occur even if no-one makes errors? United Airlines, Flight 3411 - Student Presentation from Vincent Giolito on Vimeo.
Masters Students in the Error Management class at Solvay Brussels School of Economics & Management are to research and present cases of organizational errors and Executive Error Management. One group focused on the fate of national carrier Brussels Airlines, The take over of Brussels Airlines - student presentation from Vincent Giolito on Vimeo.
In 2016, the CEO of famous apparel brand Abercrombie & Fitch was quoted as saying he didn't like fat customers. A mistake? For sure. As part of the final assignment of the elective class on Managing Errors in Organizations at Solvay Brussels School of Economics & Management, a group of students analyzed the case in … Continue reading Abercrombie & Fitch’s CEO Gaffe – Student Presentation
How come a venerable and respected British retailer opened a flagship store in Brussels only to close it down in less than two years? This was the starting point for analyzing the management of organizational errors at Marks & Spencer, one of the final projects of the Masters Students’ presentations at the end of the … Continue reading Mark & Spencer Strategy Zigzags – Student Presentation
At first glance, it's an engineering error. French public railways operator ordered new trains, only to discover that they were too wide for the platforms in many stations. But, as analyzed by a group of Masters Students’ of the Error Management class at Solvay Brussels School of Economics & Management, the errors were by and large … Continue reading French Trains too Wide for Stations – Student Presentation
In the context of the Error Management class, this group of students analyzed the case of the future Berlin airport. Due to multiple organizational errors poorly managed, the construction is way over budget and off schedule. Planned for opening in 2011, it is still under works! Planes should land there only in 2020. BER, Work … Continue reading The Never-Ending Berlin Airport Project – Students Presentation
Error Management is still a small topic but it is definitively growing. That is the least one can say in regards of the number and the quality of presentations dedicated to error management at the annual meeting of Academy of management. We can only welcome this trend as well as the presence of this topic … Continue reading The Baillet Latour Chair at Academy of Management