Remember the massive flight cancellations at Ryanair in 2017? There were organizational errors at the root of the crisis. As part of their final assignment, a group of Masters students in the  Error Management class at Solvay Brussels School of Economics & Management researched and analyzed the case.

[vimeo 294239568 w=640 h=360]

Ryanair-Student Presentation from Vincent Giolito on Vimeo.